If you are looking for CRM software solutions to boost your business goals then check here the top 10 free CRM software solutions which help you to achieve the targeted goal. Below CRM software is not just free but gives your unimaginable features which you may not get in paid ones too. So are you ready to explore?
Top 10 Free CRM Software Solutions
1. HubSpot CRM
HubSpot CRM is one of the most famous CRM software and it is not possible that you haven’t heard about it. You need to give it a try as it has a dedicated pipeline view. No matter how many top 10 free CRM software setups you find on the web they are incomplete without HubSpot CRM and the reason is simple, it is fully power-packed software that too is free of cost.
While other CRM software reserves its best features for their paid clients. HubSpot CRM offers most of the premium features for free. It was awarded the Expert’s Choice Award 2017. Do you want more reasons? Here are some which assure you why you need to give it a try.
Free Features
- Up to 1,000,000 users and contacts
- Arranged customer documentation & client profiles
- Custom views and pipeline management
- Lead enrichment and automated tracking of website visitors
- Drag-and-drop communicators
- Unlimited storage
- Phone integration
- Deal & taskboard
- Phone support, live support, tickets, training base
- Fast leads backlog
- Templates & scheduling
- Wide range of product integrations
Automated importing from email hubs, mobile databases, and social media
Pretty too much isn’t it? Now have a look at the features when you go with a paid plan.
Paid Features
- Content creation tools
- Email marketing
- Messages
- Marketing analytics dashboard
- Sequences
- Social media suite
- Meetings
2. Insightly
If you are looking for automated tracking, and granular sharing then you will glad to know that there is edge cutting free CRM software solution is available in Insightly. Currently, it has a user base of 500,000+ members. Unlike Zurmo and HubSpot, Insightly is a freemium software that is very popular among small businesses.
Despite being a freemium software we have added it to the top 10 free CRM software solutions list because it is worth it. It will not disappoint the free users. So check out what you will get in the free pack.
Free Features
- 2 users simultaneously
- Up to 200 MB storage
- 10 Custom fields (2 per record)
- 500 Rows of File import
- Up to 2,500 records
- Mass emails (10 per day)
- Online community support
- 5 Email templates
- 10 Advanced reports
If you love the above free features of Insightly then have a look features that you will get when you go with paid features.
Paid Features
- Scheduled reports & smart alerts
- Custom branding
- Lead assignment rules
- Calendar & contact sync
- Onboarding sessions
- Role-based permissions
- MailChimp integrations
3. FreshSales
FreshSales is a new member of the Freshdesk family. It was specially designed to achieve the end-to-end contact management needs of various businesses. The presence of a free-to-use and well-balanced package makes it separate from other software.
If you go with its free plan then you will get features like distributing, capturing, verifying leads, scoring, etc. here are some more free features which you will get.
Free Features
- Unlimited contact base & records
- Lead capture & automated lead importing (email, phone, social media)
- Full management kit for leads, accounts and contacts
- Basic lead scoring
- Advanced Reporting
- Seamless Freshdesk integration
- Unlimited number of users
- Unlimited storage
We guarantee you that you will get most of this CRM software when you go with a paid plan.
Paid Features
- Real-time email tracking
- Custom reports
- Lead assignment rules
- Deal funnel view
- Auto profile enrichment
- In-app event tracking
- Website events tracking
- Territories
- Segment integration
- Advanced lead scoring
- Google Calendar integration
- Templates & notifications
4. Zoho CRM
Currently if you Google for CRM software then most probably you will see tons of ads for Zoho CRM. Now if you are in the IT industry then maybe you are neglecting it by judging it as another company that is spending a lot on ads to boost its CRM software.
Yes, they are spending a lot to promote their CRM software but know that you will get exactly the same that you are expecting. It boasts features like custom modules, communication channel availability, number of records and sales automation equipment, customer surveys, email marketing, project management, social media marketing, analytics boards, and more.
Here we are listing the top 10 free CRM software solutions so have a look at the free features.
Free Features
- Document Library (Attach Docs, Folder Sharing, Reviews, File Versioning)
- Social media features (Facebook, Twitter, and Google+)
- Marketing automation (Email Opt Out, 10 Email Templates)
- Feeds for team collaboration
- 1 GB Storage
- Standard Reports
- Workflow management
- Sales force automation
- Web forms
- Product customization
- Support for up to 10 users
Zoho CRM’s free features sound promising hope you find it useful but after checking its paid features you want to surely give a try to paid package too and don’t worry you will not regret it.
Paid Features
- 5000 calls a day, 100000 Data Storage Records
- 2 Unique Fields per module & 10 Custom Fields
- Synchronization with Google Calendars & Google Contacts
- Team collaboration between groups
- Full Inventory Management Kit
- Slack integration
- Sales forecasting
- Custom analytics
- Mass emailing
- Case Escalation Rules
- Unlimited Storage
5. EngageBay
For SMBs and startups, EngageBay is the perfect all-in-one CRM software. Its affordable pricing has helped over 30,000 businesses globally reach their goals, serve their customers, and maximize sales.
Though there are dozens of cloud-based CRM software in the market today, none come close when compared for the wide range of features at the pricing that EngageBay offers. You can take your business to the next level for just under a dollar a day.
EngageBay’s features are neatly categorized into four bays: Marketing, Sales, Customer Service, and Live Chat.
Free Features
- 500 contacts
- 1,000 branded emails
- Predictive lead scoring
- Email template builder
- Autoresponders
- Social Suite
- Live Chat
- Landing page builder
- Email broadcasts
- Email sequences
- 360-degree customer view
- Tag management
- Appointment scheduling
- Contact Management
- Ticketing management
- 500 MB cloud storage
If EngageBay offers so much in its free plans, what about the paid ones? Take a look:
Paid Features
- Unlimited contacts
- Up to 50,000 branded emails
- Web Analytics
- Role management
- Conversational inbox
- Call recordings
- Call scripts
- Account-based marketing
- Proposal analytics
- APIs
- Canned responses
- Dedicated account manager
- A/B testing
- Timezone-based email delivery
- Phone support
- Advanced marketing automation
- Custom domain for landing pages
- Workflows
6. SugarCRM
From all the above, if you want to know the reason why you need to go with SugarCRM then know that it is one of the most experienced CRM software. It is not possible that you have checked the best CRM software and you didn’t find SugarCRM in the list.
It comes with various plans which meet startups, individuals, large enterprises, and development. Unlike others to use this CRM software you need knowledge of development and PHP.
Actually not where you are taking action but at the time of installation. Once you will install it you will get a few free features in SugarCRM.
Free Features
- Email marketing features
- Lead forms & contact info tracking
- Tracking of all social interactions
- Management of calendars, emails, and files
- End-to-end project planning
- Modifiable database
- Scheduled communication & reporting
- Bug tracking
- Custom development with enterprise potential (self-hosted version)
- Customer profiles
- Real-time pipeline
- Open API
- Lead capturing & scoring
Pretty huge list of free features isn’t it? Now imagine what you will get when you decide to use SugarCRM’s paid features.
Paid Features
- Call center automation
- Product level quotes
- SQL-Based reporting access
- Support automation
- Role-based views
- Sales automation and forecasting
- Reporting & dashboards
- Increased storage
- SugarCRM mobile
- Advanced workflow
- Marketing lead management
7. Zurmo CRM
Zurmo CRM is another one of the best free CRM software solutions which will let you most of the advanced features free of cost. To improve user experience they have integrated gamification features which make it worth trying.
Zurmo CRM is a free open-source program but if you want to get more then you can check fully gamified versions at CRM.me. You can get enrolled at $35/user/month. Now before jumping on it know its free features.
Free Features
- Custom dashboards, layouts, fields, and labels with dependent dropdowns
- Unlimited contacts with personalized and detailed accounts (360 views)
- Global info search, currency conversion, language packs, and multiple timezone support
- Activity management (tasks, meetings, and notes)
- Workflow automation with email alerts
- Deal tracking (sales pipeline tracking, opportunity management, sales force automation)
- Gamification
- Custom reporting
- Marketing automation (auto responders, email campaign creation, campaign management)
- Product management (quantity management, creation of catalogs)
- Advanced security
- Native Integrations with Zapier, Gmail, Outlook, and more
- Training documentation
- Lead management
- Restful API
- Community support
8. Bitrix24
Bitrix24 is one of the most famous CRM software solutions in the industry. Now we don’t need to tell that it has both free and paid features. You will bit relaxed after knowing that the only thing which differentiates its free and paid plan is the number of users.
You will be glad to know that all basic features like enterprise social networking, contact management, and project management features are already coming with a free plan. Have a look at some more.
Free Features
- Lead & contact management
- Sales automation
- Full telephony suite (100 phone call recordings)
- Live chat
- 5 GB of storage
- Invoicing
- Unified communicators
- Task & project management
- Unlimited number of users
- Planning, reporting & time management
- Document management
- HR & employee management
- REST API
- Email marketing
If you are looking for more features and ready to spend some cash then Bitrix24 offers Plus, Standard, and Professional packages. Here are the features that you will get.
- Call source tracking
- Collaboration for external users
- Backup restoration
- Recurring invoices
- Custom fields
- Full marketing automation
- Use of own logo
- CRM record conversions
- Automatic dialers
- Marketing automation for leads
- Time management
- Full workflow automation suite
- Use of own domain names
- Employee record management
- Work reports
9. Streak
Streak is one of the simple yet powerful tools which turns your Gmail into a fully powered CRM, and attaches just the email tracking and sales management features. It comes with some powerful features which you can’t imagine.
If you are running a small or medium type of business then this is the must-have tool for you. Here are Streak’s awesome features.
Free Features
- Import/export capabilities
- Tracking of 200 emails
- Magic columns/fields
- Search/autocomplete
- File attachments
- Basic API access
- Mobile access for iOS (Android is coming soon)
- Mail merge/Mass email
- Custom columns/fields
- Basic CRM suite
- 50 Shared pipelines
- Unlimited private pipelines (and boxes)
Here are the rest of Streak’s features when you plan to go with a paid plan.
Paid Features
- Webhooks API access
- Premium email/phone support
- Unlimited shared pipelines
- Data validation, permissions, and incident recovery
- Zapier connectivity
- Dedicated customer success program
- Reporting & Formulas
- Unlimited email tracking
10. Capsule CRM
Capsule CRM turns customer relationships into sales opportunities. It covers all aspects which you can imagine. It is also beneficial for tracking social network interaction. Capsule CRM is the developer for 2 users who can efficiently handle 250 contacts. Pretty impressive isn’t it? so before moving anywhere here are its free features.
Free Features
- Social media integrations
- Unlimited opportunities
- 10 MB of storage
- Dedicated technical support
- Unlimited cases
- 2 users
- 250 contacts
- Standard integrations
Now have a look on its paid features.
Paid Features
- Management of 50,000 contacts
- Unlimited number of users
- Premium integrations including Wufoo, Xero, FreshBooks, and MailChimp 2 GB storage per user.
